Mic Troubleshooting

In some instances you may find that your mic is not working in a google meet. Here are some troubleshooting steps that will help resolve this issue.

Unmute The Mic in Windows Settings

1. First try using the laptop function keys to unmute the mic.
   
   Press the Fn and F4 keys simultaneously to mute/unmute the microphone.
   
   
   
   NOTE: This is a toggle button so pressing it once will mute/unmute and pressing it again will mute/unmute. The light on the button may or may not light up when it's muted.
   
   If this doesn't help go to step 2.
2. Double click the Mic Settings icon on the Windows desktop.
   NOTE:If you're not familiar with Windows, the desktop is where you will see all the icons when you log in to the computer. It's much like the home screen on your phone. You may need to minimize or close all your windows to see the desktop.
   
   
   
3. In the Recordings tab click Microphone Array.
4. Click Set Default at the bottom of the window if it's available to be clicked.
5. Click Properties.
   
6. In the properties window click the Levels tab.
7. Then click the speaker icon to unmute if it has a red circle with a slash on it.
   
8. Click OK and OK again, then try your mic again in the meet.

Select Your Mic in Meet

1. In the google meet, click the three dots to and click settings.
   
2. Under Microphone select the correct microphone and it's not muted in the meet.
   

Reset Site Permissions for the Microphone

1. Click the three dots at the top right of the Chrome browser.
   
2. Click Settings
3. Click Security and Privacy on the left, then click Site Settings on the right.
   
4. Click Microphone.
   
5. Select your microphone.
   
   
6. Scroll down and find https://meet.google.com:443 and delete it using the trash can icon.
   
7. Join or create a Google Meet and click Allow on the prompt that appears at the top for the page.