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How to Power Wash a Chromebook

These are the instructions on how to do a full Power Wash on a District owned Chromebook.

  1. Press the "Esc" key, Refresh key (typically the 4th key from the left on the top row of the keyboard), and the power button/key at the same time.
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    NOTE: The power button for Touchscreen Chromebooks is located on the side of the Chromebook.

  2. The screen should turn on with a white background saying to either insert recovery media or the OS is corrupt. On this screen, press the "Ctrl" key + the "D" key, then press "Enter".

  3. The device will go off for a moment, and then come back on with a screen saying "OS verification is OFF". Press "Enter" on this screen. The device will now wipe and reboot.

  4. Device will turn on as if its been factory reset. Follow the on screen prompts and connect the device to OPS-WiFi (Only found in common areas like offices and libraries.) An Agreement window will open, click "Agree" at the bottom.

  5. The device will now re-enroll and download it's policies. Once the login page returnes to the device, the device is good to go!